Support
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Browse frequently asked questions, explore documentation, or reach our support team directly.
Documentation
Guides to get you started
Getting Started Guide
Set up your shop profile, add your first products and make your first sale.
PIN & Staff Access
How to add staff members and manage secure PIN login for your team.
Understanding Reports
A walkthrough of sales, purchase and stock reports and what they mean for your shop.
Installing & Updating
Step-by-step instructions for installing the APK and staying on the latest version.
FAQ
Frequently asked questions
SmartDukan is designed to be simple and affordable for small and medium shop owners. Reach out via the Contact page for current pricing and plans.
SmartDukan is built to keep working at the counter even with a patchy connection, syncing your data automatically once you're back online.
Yes — SmartDukan supports multiple staff logins with PIN access, while you stay in control as the shop owner.
Yes. Accounts are protected with secure login and PIN access, and your data is tied to your shop profile only.
SmartDukan is built with .NET MAUI for Android, with a lightweight, fast experience designed for everyday shop devices.
Visit the Download page for the current APK and a step-by-step install guide, including how to enable installs from outside the Play Store.
Yes — the Customer & Udhar Ledger keeps a running balance per customer, so nothing is forgotten.
Yes, Stock Alerts notify you when a product's quantity drops below the level you set.
Still need help?
Our support team is ready to help you get the most out of SmartDukan.
Contact Support